Water Heater Repair
No hot water? We diagnose and fix water heater faults the same day — send a photo first.
Hard water can leave marks on taps and glassware, and limescale can build up inside kettles and appliances. A reverse-osmosis system is one option for treating drinking water at the tap. If yours is leaking, producing less water or has stopped working, we can assess the system and explain the repair or installation needed.
Work we carry out has a 1-year warranty. We use photos and video to understand the setup before travelling, and buy required parts first where possible.
Mineral deposits can collect around fittings and affect the way a water system performs over time. If the output has changed, the system leaks or a component looks damaged, note when you first noticed it. A photograph of the unit beneath the sink and a short video of the symptom can help us understand what to check.
Do not open a pressurised component or disconnect tubing to investigate. A safe photo of the visible equipment is enough for the first discussion. We can ask for more information if the picture does not show the connections clearly.
A leak may appear at a connection, filter housing or tubing. Reduced output can have several causes, so the symptom alone is not enough to select a part. Tell us whether the change happened suddenly or gradually, and whether the system has been serviced or altered recently.
We review your photos or video and use them to narrow down the likely fault. Where a part is needed, we identify and buy it before travelling when possible. That preparation helps us arrive ready to assess the issue, though we confirm the fault in person before carrying out the agreed repair.
Installation depends on the available space, supply connection and position of the drinking-water tap. Send images of the cupboard beneath the sink and the surrounding fittings, plus any details about the system you are considering. We review the setup and provide a fixed price for a future installation before arranging the work.
We agree the scope and price up front. If something visible in the photos raises a question, we will ask before proceeding. Once installed or repaired, we explain what work was completed and what you should know about the system.
If the installation is part of a wider kitchen project, our kitchen plumbing installation service can cover connected plumbing work. For a system intended to treat water throughout the property, see water softener installation and repair.
We begin from the symptom and the photos or video you send, then agree the work and the price before we start. For a repair, we confirm the fault in person rather than swapping parts on a guess. For an installation, the fixed price is agreed up front after we review the setup. Either way, you know the scope before the job begins, and completed work carries a 1-year warranty.
A clear photo of the complete unit is useful, along with close-ups of any visible leak or damaged connection. A short video can show whether water is dripping continuously or only when the system runs. Keep the images to what you can take without moving the unit or disconnecting anything.
We usually reply to WhatsApp in about 10 minutes. We can discuss what you have noticed, prepare for the visit and send an ETA update while travelling. The aim is to understand the job before setting out, not to guess at a part after arriving.
For a reverse-osmosis system the detail is in the connections and the space under the sink, and we would rather check that properly than guess at a part. Before the visit we also agree the location, parking and how you would like to pay, so those details are settled before we set out. On the way we send an ETA, including if we have stopped at the supplier for a part. You will see a white VW Transporter when we arrive.
The cost depends on the system, the fault and the parts or installation work required. We agree the price before carrying out repairs, and provide a fixed price for future installations after reviewing the available information. See our pricing page for further details.
Message us with a description of the symptom and photos or video of the unit. We can review the information, discuss the next step and prepare before travelling. If you are planning a new installation, show us the cupboard and proposed tap position so we can provide a fixed price.
We assess the fault and explain what repair is required. Photos or video can help us prepare, but we confirm the work before proceeding.
For future installations, Greg reviews photos or video of the setup and gives a fixed price before arranging the work.
If you know the system’s maintenance requirements, follow its instructions. If the problem is a leak or a sudden change in output, contact us before opening or disconnecting components.
Work we carry out has a 1-year warranty. We will explain the terms for the agreed repair or installation.
FAQ
It is usually one of three things: a clogged pre-filter, a failed membrane, or a problem at the supply connection. Tell Greg whether the drop was sudden or gradual and whether anything was serviced recently. Do not open a pressurised housing to look; a photo of the unit under the sink is enough to start.
Usually, yes, if there is room in the cupboard and a supply to tap into. Send photos of the cupboard and the surrounding fittings. Greg works from photos and gives a fixed price before the work is arranged, and the installation carries a one-year warranty.
Greg identifies the part from your photos and picks it up at the local supplier before travelling, so you are not paying a second visit for a filter housing. Suppliers used are Leroy Merlin and Suministros de Fontanería Calahonda.
Part of
This job sits inside our wider drains and unblocking work. If your problem turns out to be something else in that group, the cluster page explains the options.
All drains and unblocking →Reviews
"100% reliable, knowledgeable and professional. Fixed our problems and took great care in doing so, clean and tidy. English speaking too so that was a bonus."
General plumbing"Greg came to my rescue after another man walked off the job. He is an absolute professional and knows his trade."
Repair"Arrived on time and fixed the leak professionally and perfectly. The charge was extremely reasonable for a Sunday call out."
Leak repair
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