Water Heater Repair
No hot water? We diagnose and fix water heater faults the same day — send a photo first.
When a water heater starts failing, the decision is not always obvious. A repair may be enough if one component has failed; a replacement may make more sense if the unit has a serious fault or no longer suits the household. We assess the problem first, then explain the options so you can decide with the facts in front of you.
We have been. For an installation, that credential matters: the work must be assessed and carried out with the appliance and its requirements in mind.
Start with what the heater is doing. Is there no hot water, does it cut out, or has water appeared around the unit? A single breakdown does not by itself mean the appliance must be replaced. Equally, a heater with a fault that cannot be put right sensibly may be a poor candidate for another repair.
Send us a description and photos or video of the existing installation. We can use those details to understand the arrangement and discuss the next step. Where an installation is needed, Greg reviews the photos or video and provides a fixed price before the work is arranged. The price is agreed in advance, not left open until the visit.
We specialise in breakdowns and repairs, so we begin by understanding the fault rather than treating replacement as the automatic answer. Our water heater repair service is the place to start if you want the existing unit assessed for repair.
A few clear images can show the current heater, nearby connections and the space around it. Add a short video if there is a sound or visible behaviour that is hard to capture in a still image. Do not remove covers or touch wiring to get a better view. Take pictures from a safe position and include any details you already know about the problem.
We review the information, ask follow-up questions if needed and prepare a fixed installation price. That lets you consider the proposal before arranging a visit. If the scope changes once the existing setup has been checked, we will discuss it with you rather than proceed without agreement.
We confirm the agreed work, bring the relevant tools and keep you updated about the journey with an ETA message. Once on site, we carry out the installation within the scope discussed. We then explain the work completed and answer questions about the new setup.
Water heaters we install include Ariston models. The right option depends on the requirements of the property and the installation. We will discuss the model and arrangement with you rather than assume one heater suits each home.
Sean O’Shea wrote that we were the “first to install a new boiler… Very clean work”. That review speaks to an installation experience, including the care taken around the work area. We bring the same attention to planning and completing a water-heater installation.
From the first message we reply on WhatsApp within about 10 minutes. You send photos or a short video, we review them and come back with what we think the job involves, then we agree the price before anything is booked. On the day, we send an ETA update while travelling, so you know when to expect us rather than waiting on a window. The work itself is explained once it is done, and our installations carry a 1-year warranty.
Replacement may be appropriate if the existing unit cannot be repaired or if the repair does not address the underlying problem. The condition of the appliance, the fault and the existing connections all matter. We explain what we have found and give you room to consider the options.
If the work involves connected pipework or a kitchen arrangement, our kitchen plumbing installation service may also be relevant. We can help define which part of the job is needed before agreeing the work.
The price depends on the selected unit, the existing installation and the agreed scope. We review photos or video and give a fixed price for a future installation before arranging the work. See our pricing information for how costs are handled.
Send photos or video of the heater and describe the issue. We usually reply to WhatsApp in about 10 minutes. We can help you compare repair and replacement, and provide a fixed installation price once we understand the setup.
Yes. For a future installation, Greg reviews photos or video of the existing setup and provides a fixed price before the work is arranged.
Yes, Ariston is among the water-heater brands we install. The model and suitability depend on the property and installation.
We assess the fault and explain whether repair is a practical option. See our water heater repair service for breakdowns and repairs.
Work we carry out has a 1-year warranty. We explain the applicable terms for the agreed installation.
FAQ
Greg will tell you straight, even when replacing earns him more. An element or a thermostat is a repair. A leaking tank on an older unit is usually the end of the road, because patching it just moves the failure a few months down the line. On the coast, limescale is what shortens a tank's life, so the age and whether it has ever been descaled both matter.
A photo of the existing unit and its connections, the make and model if you can see it, and where it sits in the property. Ariston is the most common make on this coast and the one Greg knows best, so if it is an Ariston he will usually know the swap before he arrives. He gives a fixed price from the photos before arranging the job.
Greg arrives in the white VW Transporter with the unit and the fittings already on board, because he picks them up from Leroy Merlin or Suministros de Fontanería Calahonda before travelling. He sends an ETA on WhatsApp on the way, including if he has stopped at the supplier. The installation carries a one-year warranty.
Part of
This job sits inside our wider water heating repairs work. If your problem turns out to be something else in that group, the cluster page explains the options.
All water heating repairs →Reviews
"100% reliable, knowledgeable and professional. Fixed our problems and took great care in doing so, clean and tidy. English speaking too so that was a bonus."
General plumbing"Greg came to my rescue after another man walked off the job. He is an absolute professional and knows his trade."
Repair"Arrived on time and fixed the leak professionally and perfectly. The charge was extremely reasonable for a Sunday call out."
Leak repair
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